Shipping

All orders are shipped from London. While orders are typically shipped within 3-4 business days, orders may take longer due to unforeseen circumstances. You will receive an order confirmation email once your order has been successfully placed.

ALANI is not liable for any misplaced or stolen packages. If the address provided to us upon checkout matches the exact address we have shipped your order to, we are not held responsible if your package has been misplaced. Stolen / lost packages are non-refundable. Certain misunderstandings may apply but evidence must be recorded, please contact alanienquiry@gmail.com and we will try our best to assist you with this matter.

Pre-Orders

**PLEASE NOTE:  Pre0Order is currently unavailable**
Pre-orders are not eligible for cancellation or refunds.

International Orders

All international orders are shipped Delivered Duties Unpaid (DDU). This means that you, the customer, are responsible for paying your local country’s import duties at the time of delivery. Placing an order to an international destination serves as confirmation that you understand your responsibility to pay these fees. Unfortunately, we are unable to calculate these fees at the time of purchase.

Returns

**PLEASE NOTE:  All Products are currently non-refundable.**